Liberty Branch Renovation Completed for nbkc

Liberty Branch Renovation Completed for nbkc

Grand Re-Opening Slated for week of October 28

KANSAS CITY, Mo. (October 28, 2024) The nbkc bank branch in Liberty, Missouri is completing a comprehensive renovation that will repurpose its more than 3,000 square feet into a more open, inviting environment with an upgraded appearance and multiple options for enhanced customer interaction.

The branch, at 9750 N. Ash Avenue, Kansas City, Missouri, remained open during renovation. Staff and customers will celebrate a grand re-opening the week of October 28, kicking off a week of customer appreciation that will include local treats and multiple giveaways. The renovation includes new exterior signage, new furnishings and finishes inside the branch and an opened floorplan with multiple spaces for interaction between customers and bank staff. The branch’s three drive-through lanes, closed briefly for renovation, have re-opened fully.

“We are very pleased to provide our customers a welcoming, upgraded space that was renovated with them in mind,” said Peter Mercer, vice president and deposit experience manager at nbkc. “They will be able to interact with our bankers anywhere in the branch, on any type of transaction, at a space of their choosing whether a streamlined teller station or any of the many private spaces we have created.”

Mercer said that the nbkc bank staff are trained in the full complement of nbkc products and services, with the ability to interact with customers on any of their needs, from a simple transaction to more complex financial questions. All staff will do their work on laptops, giving them the ability to float within the branch.

The Liberty branch also includes a large conference room that nbkc intends to use for local activities and make available to community partners, local organizations and small businesses.

“The Liberty branch has a great balance of individual and business customers, and our upgrades have kept both in mind,” Mercer said. “We want the branch to be an active, accessible community asset. The renovated branch is an expression of our ongoing mission to make banking easy and accessible for all of our customers, and to be a productive participant in the communities we serve.”

About nbkc

Marking its 25th anniversary in 2024, nbkc is a diversified banking company known for combining intuitive technology and personal support to create exceptional client experiences. We offer online mortgage and consumer banking nationally; community and commercial banking throughout our home region of Kansas City; and banking as a service to fintech companies across the U.S. Formed in 1999, nbkc continues to pursue its mission of leading the industry to simpler and more transparent banking. Member FDIC. Equal Housing Lender. Learn more about us at nbkc.com.